There're so many good things about Kim, that we don't even know where to start. We are first time homebuyers and we've been talking about buying a house for a few years now. Seeing how competitive the market is nowadays, we started reaching out to realtors for general advice. At the time we found Kim, we had already talked to a few well rated realtors that specialized in the South Bay area, but at the end of the first consultation with Kim, we knew she was THE ONE. Unlike the other realtors we reached out to, Kim was very personable, always checked in on us, always followed up with other parties involved and most importantly, always talked about real estate in a way a regular person could easily understand. This meant the world to us as first time homebuyers; she alleviated any anxiety of buying a home and truly made it a fun and exciting experience. She really likes to get to know the buyer so that she makes sure to get the perfect house. At the same time, she meant business and she's strategic too. When it came to bidding wars (which is always the case in the South Bay), she always got us into being one of the top considerations. Houses that we didn't end up getting just got to the point where we thought it wasn't worth it, but it helped us get a feel of how competitive the market really was and the market is crazy. Kim really helped us prepare for that. But oh boy, when we found a house that we really wanted, she really fought for it. Lo and behold, WE GOT IT! We found out from the seller that the way a realtor does business on the buying end truly matters. It was all thanks to Kim! If I could describe Kim in one word it would be: synergy. She's always in sync the sellers, the lender, and us. Whenever I'd ask or follow up on something, she'd already been working it and I'd get it within minutes. In addition Kim has an arsenal of contacts for anything you need, whether it be for renovations, fixes, services, you name it- she's got it!(and yes, she's also recommended us a lot of good restaurants :)) Overall, to us, she's way more than just a realtor because she'd go above and beyond to get the perfect house for you. Her and her executive assistant, Lauren, are heaven sent. She'd be the first person to call if we do ever decide to get another house, but to be honest, I think we'll be staying at the current house that she helped us get for a long while because it's that perfect. I'd recommend her in a heartbeat.