Kim is professional and saavy. She came to us from a recommendation and it was the BEST thing anyone ever did for us. We lived in out home for 47 years when we decided to downsize. Kim guided us through a difficult journey with ease and constant positive comments on how well we were getting prepared. She helped us plan and organize a garage sale, a cleaning crew and a mover. Kim has a pleasant personality, a friendly manner and we immediate wanted to adopt her as a daughter. The open house went smoothly, the paperwork fairly easy, and the transition to a new home perfect. Kim worked relentlessly long hours, returned our calls and found us a new home in just a short time. I still call and ask questions and Kim never hesitates to answer or find an answer. I tried to push the happy face above Kim made us HAPPY.
Being a Team Leader at KW, I have the honor of meeting a lot of top agents. Kim Doner is one of the most professional and thorough agents I have ever had the privilege of meeting. She ensured that the transaction was smooth and updated me regularly, making it easy for me to focus on my job and not on my home purchase. She is definitely my realtor of choice and I will definitely be asking her to be my realtor for my future purchases or sales.
I just wanted to take a few minutes to thank you for all the help you provided with the recent sale of my home on Ladeene Avenue.
At a time when you continually hear about how difficult it is to sell a home, you certainly quelled all my fears. As we charted out our path toward this sale, you assured me that you would provide support and resources along the way. Well, you certainly exceeded my expectations at every turn. Even though I was going to be away on a trip, you were able to coordinate and oversee the renovations to my home. The resources you found for the work to be done were professional and exacting in their work. They kept to their work schedule and completed the project on time. But, I knew you were monitoring their progress along the way.
Now of course I had a home that was ready but would it sell. Again, with your professional guidance, this was not an issue. The time we spend reviewing recent comps for the area and your knowledge about sales activities allowed us to establish a price that was fair and enticing to buyers. With offers to review I was thrilled that we were in escrow within a week. And even with a few issues along the way, you provided all the necessary support to make the process very smooth.
I cannot begin to express my appreciation for the level of professionalism you displayed throughout this process. Your calm and knowledgeable approach to this stressful process was exactly what I was looking for in an agent. You can be assured that your name will be on the top of my referral list.