As first-time buyers, my husband and I were excited and a bit nervous about purchasing a home. The process could not have gone smoother. From the first meeting when we received our loan pre-approval to the day we got the keys, Kim was with us every step of the way, making sure we were comfortable with our decision. She accommodated our busy schedules -- my husband's with his job and mine as the mother of a young toddler -- by sending us documents to sign electronically and even meeting with inspectors at our new home when we couldn't be there. Her own experience in doing a recently major home renovation allowed us to see houses beyond the cosmetic. My family is now happily settled into our new home and we have Kim to thank.
I received your text the other day and Kerie told me all of the extremely nice (and unnecessary) things you did for us once the house closed, thank you so much. Not just for the gift, but for your professionalism and support through the home buying process. As I mentioned we have worked with a number of realtors over the past ten years and you have been far and away the most professional and accommodating agent we have worked with. Kerie and I would be more than happy to be a reference if you desire, we'll also be on the lookout for any future buyers or sellers to send your way (we have already told Kerie's brother and his fiancée that they are foolish if they don't work with you when they are ready to buy). We look forward to having your family over for a BBQ once we've settled in a bit.
Thanks again Kim, take care.
Kim was very professional and at the same time very friendly. We felt like she dedicated all her time to solve our issues and answer our questions. She negotiated on our behalf what should be paid by seller and communicated with the the HOA and the sellers agent to find answers to our questions regarding the condo. Even after the sale was finalized, she continues to help us with some issues we have regarding internet installation.